All sales final.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If item is defective, you may contact us at hello@thesocialbead.com. If your defective item is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You may always contact us with any questions at hello@thesocialbead.com